Question 1 2.5 / 2.5 points
When different supervisors define levels of performance (good, fair, poor. differently, unfair appraisals could result due to a problem with __________.
unclear standards
halo effects
complexity
leniency
Question 2 2.5 / 2.5 points
The __________ problem occurs when supervisors tend to rate all of their subordinates consistently low.
central tendency
leniency
strictness
bias
Question 3 0 / 2.5 points
Because in most organizations there is a hierarchy of goals, employee performance standards should __________.
be standard
make sense in terms of the broader organizational goals
be decided by the top executive
all of the above
Question 4 2.5 / 2.5 points
Which of the following could result in a legally questionable appraisal process?
conducting a job analysis to establish criteria and standards for successful performance
basing appraisals on subjective supervisory observations
administering and scoring appraisals in a standardized fashion
using clearly defined job-performance dimensions
Question 5 2.5 / 2.5 points
Jason is generally considered unfriendly at work. His supervisor rates him low on the trait "gets along well with others" but also rates him lower on other traits unrelated to socialization at work. Jason's performance appraisal may be unfair due to __________.
impression management
stereotyping
halo effects
strictness
Question 6 2.5 / 2.5 points
Career planning refers to the __________.
process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals
lifelong series of activities that contributes to a person's career exploration, establishment, success, and fulfillment
process of using activities like training and appraisal to provide a career focus
occupational positions a person has over his or her lifetime
Question 7 2.5 / 2.5 points
Miranda wants to become a partner at her law firm. But she is worried because everyone understands that 70-hour work weeks are the norm for someone striving to become a partner. Miranda wants to be fair to her family as well as excel at work. To address this problem, the law firm could help by __________.
providing Miranda with a career coach
encouraging Miranda to join a career success team
eliminating institutional barriers that disproportionately affect women
encouraging Miranda to temporarily work in a different job
Question 8 2.5 / 2.5 points
John, the supervisor of the manufacturing department, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above-average performers, 30% as average performers, 20% as below-average performers, and 15% as poor performers. John is using a __________ method.
graphic rating scale
constant sum ranking scale
forced distribution
alternation ranking
Question 9 2.5 / 2.5 points
What process allows top management to diagnose the management styles of supervisors, identify potential "people" problems, and take corrective action with individual supervisors as necessary?
strategic performance appraisal
organizational development
upward feedback
critical incidents
Question 10 2.5 / 2.5 points
Performance appraisals may be conducted by __________.
the immediate supervisor
peers
rating committees
all of the above
Question 11 2.5 / 2.5 points
When goal setting, performance appraisal, and development are consolidated into a single, common system designed to ensure that employee performance supports a company's strategy, it is called __________.
strategic organizational development
performance management
performance appraisal
human resource management
Question 12 2.5 / 2.5 points
When an employee's personal characteristics such as gender influence a supervisor's evaluation of his or her performance, the problem of __________ has occurred.
bias
stereotyping
central tendency
halo affect
Question 13 2.5 / 2.5 points
Besides the supervisor, which of the following is available to managers as an alternative source of performance appraisal information?
peers
rating committees
the employee
all of the above
Question 14 2.5 / 2.5 points
Who is responsible for planning, guiding, and developing an employee's career?
the immediate supervisor
the employee
the organization
the development officer
Question 15 2.5 / 2.5 points
Behaviorally anchored rating scale (BARS. refers to an appraisal method, which __________.
Question 16 2.5 / 2.5 points
All of the following are advantages of using the critical incident method for appraising performance except that __________.
Question 17 2.5 / 2.5 points
When Amanda interviewed for a job with the employment commission, the interviewer warned her that the job could be very stressful with long hours and a lot of bureaucracy. The interviewer was trying to provide __________.
Question 18 2.5 / 2.5 points
Which of the following is a criticism of the forced distribution method?
Question 19 2.5 / 2.5 points
Peer appraisals have been shown to result in a(n) __________.
Question 20 2.5 / 2.5 points
The __________ method of performance appraisal involves listing the subordinates to be rated, indicating the highest- and lowest-rated employee on each characteristic being measured, and then alternating between the next highest and lowest until all employees have been ranked.
Lesson 5
Question 21 2.5 / 2.5 points
What type of profit-sharing plan involves the awarded shares of stock as part of the incentive plan?
Question 22 2.5 / 2.5 points
Which compensation-related law contains minimum wage, maximum hours, overtime pay, equal pay, and child labor provisions?
Question 23 2.5 / 2.5 points
According to the Family and Medical Leave Act, eligible employees can take unpaid, job-protected leave for the __________.
Question 24 2.5 / 2.5 points
Which law makes it illegal to discriminate against any individual with respect to compensation because of race, color, religion, sex, or national origin?
Question 25 2.5 / 2.5 points
Internal equity refers to __________.
how a job's pay rate in one company compares the job's pay rate in other companies
how fair the job's pay rate is when compared to other jobs within the same company
the fairness of an individual's pay as compared with what his or her coworkers are earning for the same or very similar jobs within the company, based on each individual's performance
the perceived fairness of the processes and procedures used to make decisions regarding the allocation of pay
Question 26 2.5 / 2.5 points
A company using competency-based pay compensates for all of the following except an employee's __________.
Question 27 2.5 / 2.5 points
Which of the following is true of recognition programs?
Question 28 2.5 / 2.5 points
A __________ is comprised of jobs of approximately equal difficulty or importance as established by job evaluation.
Question 29 2.5 / 2.5 points
When using the job classification method of job evaluation, raters categorize jobs into groups of similar jobs called __________.
Question 30 2.5 / 2.5 points
A __________ plan is an incentive plan that engages many or all employees in a common effort to achieve a company's productivity objectives with any resulting cost-savings gains shared among employees and the company.
Question 31 2.5 / 2.5 points
External equity refers to __________.
Question 32 2.5 / 2.5 points
Supplemental executive retirement plans and supplemental life insurance are classified as __________ in executive compensation packages.
Question 33 2.5 / 2.5 points
The __________ prohibits discriminating against employees who are 40 years of age and older in all aspects of employment, including compensation.
Question 34 2.5 / 2.5 points
The point method of job evaluation entails __________.
Question 35 2.5 / 2.5 points
__________ is a formal and systematic comparison of jobs to determine the worth of one job relative to another.
Question 36 2.5 / 2.5 points
__________ refers to all forms of pay or rewards going to employees and arising from their employment.
Question 37 2.5 / 2.5 points
__________ is any salary increase the firm awards to an individual employee based on his or her individual performance.
Question 38 2.5 / 2.5 points
Which of the following is categorized as an indirect payment portion of employee compensation?
Question 39 2.5 / 2.5 points
Which of the following is typically included in compensation packages for a company's top executives?
Question 40 2.5 / 2.5 points
What is the purpose of the wage curve?
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