Section 1
Question 1
Which of the following statements is true about exception reports?
They help analyze why a key indicator is not at an appropriate level or why an exception occurred.
They answer unplanned information requests to support a nonroutine decision.
They highlight situations that are out of the normal range.
They are produced at predefined intervals to support routine decisions.
Question 2
Responding to threats and opportunities and continuous planning are based on analyzing internal data primarily from the __________ level of the organization.
executive
operational
business
tactical
Question 3
The purpose of a data warehouse is to:
put key business information into the hands of more decision makers.
allow managers to run queries and reports themselves without having to know query languages or the structure of the underlying data.
standardize the format of data retrieved from different systems.
provide capabilities for discovering "hidden" predictive relationships in the data.
Question 4
__________ involves standardizing the format of data retrieved from different systems.
Normalization
Data mining
Content mining
Data cleansing
Question 5
When we consider entities as tables, each row is a(n):
attribute.
field.
record.
form.
Question 6
Business rules are captured by the designers of the database and included in the data dictionary to:
prevent illegal or illogical entries from entering the database.
eliminate data duplication.
organize and sort the data, complete calculations, and allocate storage space.
make sure that each table contains only attributes that are related to the entity.
Question 7
A query is used to:
retrieve data from a database.
allocate storage space for a database.
organize and sort the data in a database.
eliminate data duplication.
Question 8
Which of the following is a disadvantage of the database approach?
Minimal data redundancy
Organizational conflict
Enforcement of standards
Program–data independence
Question 9
In DBMS, data are kept separate from the application's programming code. This means that a(n):
application needs to be changed when database is changed.
database does not need to be changed if a change is made to an application.
application's programming code needs to be updated continuously to keep up with the database.
application cannot be changed without making changes to the database.
Question 10
Which of the following analyses involves making hypothetical changes to the data associated with a problem and observing how these changes influence the results?
Predictive analysis
What-if analysis
Time-series analysis
Linear regression analysis
Question 11
Which of the following statements is true about an information system?
It consists of narrow and simple updates and queries.
Its primary purpose is to run the business on a current basis.
Its design goal is to enhance ease of access and use.
Its design goal is to enhance performance.
Question 12
The processing in an expert system (ES) is called:
inferencing.
normalizing.
clustering.
recommending.
Question 13
Bringes, a retail chain, has retail stores across three states. With its current legacy system, Bringes is having problems tracking the inventory levels for its stores. It is planning to implement an Oracle database system to replace this legacy system. Which of the following, if true, most supports Bringes' decision to replace its legacy system with an Oracle database system?
Implementing an Oracle database system will require hiring additional specialized personnel to manage it.
Bringes' channel partners use a database system that supports the Oracle database system.
Conversion cost required for the implementation of an Oracle database system is not supported by the IT budget.
Partial implementation of the Oracle database system can create more problems than it is likely to solve.
Question 14
An attribute is also referred to as a:
record.
field.
query.
form.
Question 15
__________ integrates data from various operational systems.
Master data
Data modeling
A data warehouse
A metadata repository
Question 16
Which of the following statements is true about an online analytical processing server?
It uses reasoning methods based on knowledge about a specific problem domain in order to provide advice.
It groups related records together on the basis of having similar values for attributes.
It is a data structure allowing for multiple dimensions to be added to a traditional two-dimensional table.
It understands how data are organized in the database and has special functions for analyzing the data.
Question 17
Which of the following statements is true about a data mart?
It contains selected data from the data warehouse.
It standardizes the format of data retrieved from different systems.
It stores master data only.
It is a compilation of data from the database that is organized and produced in printed format.
Question 18
Which of the following statements is true about an operational system?
Its goal is to enhance ease of access and use.
It consists of historical or point-in-time data.
It consists of narrow and simple updates and queries.
Its primary purpose is to support managerial decision making.
Question 19
Data mining complements online analytical processing in that it:
groups related records together on the basis of having similar values for attributes.
provides capabilities for discovering "hidden" predictive relationships in the data.
finds associations or correlations among sets of items.
extracts textual information from Web documents.
Question 20
Which of the following statements is true about business intelligence?
It is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people.
It is the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community, through the use of information technology.
It is the process by which a customer-owned mutual organization or co-operative changes legal form to a joint stock company.
It is the use of information systems to gather and analyze information from internal and external sources in order to make better business decisions.
Section 2
Question 21
By breaking down business processes into individual services, organizations can react more swiftly to changing business needs. To achieve these benefits, services have to follow three main principles:
reusability, interoperability, and accessibility.
reusability, interoperability, and reliability.
reusability, reliability, and componentization.
reusability, interoperability, and componentization.
Question 22
__________ support the important internal activities of the organization for producing their products and services.
ERP extended components
ERP core components
ERP base components
ERP focus components
Question 23
Which of the following uses a pull-based approach?
Account-to-report
Make-to-stock
Plan-to-produce
Make-to-order
Question 24
Which of the following statements is true with regards to packaged and custom software?
Question 25
Specifically, ERP extended components focus primarily on:
Question 26
Designing and developing applications that support the primary business activities are a part of the __________ activities.
technology development
operations and manufacturing
outbound logistics
procurement
Question 27
Which of the following is a core activity?
Question 28
How is business process management similar to quality improvement approaches such as total quality management?
Question 29
In service-oriented architecture, business processes:
Question 30
Which of the following is the first step in the procure-to-pay process?
Question 31
Financial management, operations management, human resource management, and other important internal activities require the support of __________ components.
Question 32
Which of the following software is cost effective since the vendor that builds the application spreads out the development costs by selling copies to a large number of users?
Question 33
__________ immediately after the purchase order is issued in the procure-to-pay process.
Question 34
A(n) __________ system coordinates business processes with customers, suppliers, and business partners of an organization.
Question 35
Which of the following is a support activity?
Question 36
__________ components support the primary external activities of the organization for dealing with suppliers and customers.
Question 37
According to the order-to-cash process, what would the next step be for an online retailer after creating an order for a customer?
Question 38
Which of the following is true regarding enterprise resource planning (ERP)?
Question 39
According to business process management, what would be management's next step after developing a vision for the organization?
Question 40
In the order-to-cash process, once "checking credit" is done, it is followed by:
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