Question-1
The process by which organizations move from their present state to some desired future state is called ______.
Question-2
Coca-Cola takes pride in a long-term commitment to employees; Pepsi is very political and competitive. These are differences in organizational ________.
Question-3
Organizational design is:
Question-4
Organizational design:
Question-5
______ is a means of implementing strategy.
Question-6
Which of the following are contingencies that cause the organization to face uncertainty?
Question-7
____ is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.
Question-8
The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called ________.
Question-9
Determining management’s rewards and incentives is primarily the responsibility of ________.
10. Which of the following statements about the CEO is false?
11. Which of the following employees would be considered to have a line role?
12. Which of the following managers has a line role?
13. Which of the following would be considered to have a staff role?
14. Which of the following would be considered to be the lowest level of management?
15. Divisional managers will most likely report to which member of the top-management team?
16. Vice presidents are part of ________ management.
17. An organization used to obtain supplies from 3,000 suppliers, but now deals with less than 300. They have reduced ________.
18. Which term is defined as the strength, number, and interconnectedness of the specific and general forces that an organization has to manage?
19. ________ is/are a function of how much and how quickly forces in the specific and general environments change over time and contribute to uncertainty.
20. Which term is defined as how rapidly the forces in the environment change?
21. Which term is defined by the amount of resources available to support an organization's domain?
22. Environments may be poor because:
23. Which of the following is not one of the reasons that an environment would be considered poor?
24. Which is not a part of horizontal differentiation?
25. Grouping tasks into roles is part of ________.
26. ________ causes functions or divisions to develop subunit orientations.
27. At the B.A.R. & Grille restaurant, Bob and Amanda noticed conflicts between the cooks and the wait staff. Both sides were acting as if they were the most important to the success of the restaurant. The cooks noted that "without us, we wouldn't have customers," while the
wait staff touted its excellent service as the reason for success. This is an example of ________.
28. Subunit orientations are the result of differences in:
29. Production is concerned about reducing costs in the short-term whereas R&D is concerned about innovation, which is long-term. This is an example of ________.
30. Which of the following is the simplest integrating mechanism?
31. A nuclear power plant has a very tall managerial hierarchy for all the following reasons except:
32. How did Bob Iger reshape Walt Disney?
33. Tall hierarchies are associated with all of the following problems except:
34. ________ refers to the number of subordinates a manager directly supervises.
35. Which of the following principles can help an organization avoid unnecessary layoffs?
36. Rose supervises Iris, who in turn supervises Violet and Daisy. Violet has four subordinates and Daisy has six. Present spans of control are as follows
37. If the span of control is too wide:
38. A product structure organizes people according to:
39. A company will be able to handle more complex product choices when it moves from a ________ structure to a ________ structure.
40. A regional company markets ice cream, milk, and frozen yogurt. A ________ structure is the most appropriate structure for this firm.
41. A product division structure:
42. Most large U.S. companies use the ________ structure.
43. A corporate headquarters staff is created in a ________ structure.
44. Under the leadership of Alfred Sloan, General Motors:
45. Which socialization tactic separates new organizational members from existing members during the learning process?
46. ________ socialization tactics involve providing newcomers with role models and mentors.
47. ________ mark an individual's entry to, promotion in, and departure from the organization.
48. ________ build and reinforce common bonds between organizational members.
49. Retirement is an example of a ________.
50. A company invites all employees to a day at an amusement park. This is an example of ________.
51. A middle manager finally gets invited to play in the executive golf tournament. This is an example of a ________.
52. Traditionally, manufacturing concentrated on all of the following except:
53. A source of competitive advantage is ________.
54. Taking core competencies and combining them to exploit opportunities in the environment is part of ________.
55. All of the following are selected at the business level except ________.
56. McDonald's core competences in manufacturing, marketing, and materials management create a competitive advantage over rivals Burger King and Wendy's. This is an example of a(n) ________ strategy.
57. Wal-Mart uses a ________ strategy to achieve a competitive advantage.
58. Amazon.com used a ________ strategy.
59. One would expect to find the smallest span of control in an organization using which of the following forms of technology?
60. A mechanistic structure is most appropriate for which of the following organizations?
61. According to the Woodward studies, organizations that employ continuous-process technology have _________ structures and a relatively _________ span of control.
62. The theory that technology determines structure is known as ________.
63. Which of the following is a finding of the Aston Study?
64. ________ is the number of new or unexpected situations that a person encounters while performing a task.
65. Charles Perrow states that the difference between routine and complex tasks is due to which of the following dimensions?
66. An evolutionary approach to change is characterized by all of the following except:
67. When changing task and role relationships, managers must:
68. The principles of total quality management are based upon ________.
69. Which of the following is not an approach to implementing revolutionary change?
70. A flexible work team is designed to:
71. A ________ is a group of workers who assume responsibility for performing all the operations necessary for completing a specified stage in the manufacturing process.
72. Which of the following is not a characteristic of a flexible work team?
73. New United Motors Manufacturing Inc. (NUMMI), a joint venture between GM and Toyota,:
74. Population ecology notes that births in a new environment are rapid at first. This is because:
75. The benefits an organization derives from being an early entrant into the environment are called ________.
76. McDonald's was one of the first fast-food restaurants and has a recognized name because of ________.
77. According to population ecology theorists, births diminish over time because:
78. An organization will gain first-mover advantages when it pursues which of the following strategies?
79. A large video company observes that smaller companies are having success with pay-per-view movies and decides to enter the pay-per-view market. This video company is pursuing which of the following strategies?
80. Which of the following statements about generalists and specialists is true?
81. Which of the following is an example of explorative learning?
82. Improving an existing TQM program is an example of ________ learning.
83. Which of the following is not one of the levels of organizational learning?
84. Organizational learning needs to be encouraged at what four levels?
85. Senge recommends using examples of mental models at the ________ level of organizational learning.
86. Developing a learning organization includes all except:
87. Senge encourages workers to develop a sense of personal mastery by:
88. Why did The Gap have trouble managing the innovation process?
89. What does the term "creative destruction" refer to?
90. The leaders of innovation and new product development in established organizations are called ________.
91. What is a knowledge-creating organization?
92. What is the first step in the project management process?
93. A PERT/CAM network would most likely be used during ________.
94. Which innovation technique is most likely to ensure that projects receive the necessary funding?
95. A manufacturing manager refuses to cooperate with a sales manager because they had a big fight last month. This is an example of ________.
96. The method chosen to manage conflict depends on:
97. Which structure will most likely cause conflict as an organization grows and differentiates?
98. An organization can best manage conflict by implementing a(n) __________ structure and by ___________ authority.
99. Which of the following describes the relationship between power and conflict?
100. Which of the following is not a source of power?
ANSWER WILL BE SENT ON EMAIL.
