Question 26
1. In the video about fun in the workplace, you were introduced to the PAL model. L stands for which of the following?
Listen to your employees
Leaders lead the way
Link arms and have fun
Learn how to relax
Question 27
1. According to the SHRM 2010 Top Trends report, which is the top trend effecting HR from the perspective of the Technology and HR Management Panel?
Transformation of health care and emphasis on controlling costs
Increased need for disaster planning.
Portability of activities and information
Increasing demand to measure value of HR activities and human capital
Question 28
1. According to the SHRM 2010 Top Trends report, which is the top trend effecting HR from the perspective of the Employee Relations Panel?
Increased violence, bullying and theft in the workplace
Talent management across global boundaries
Increased consolidation and collaboration among unions in order to increase leverage
Companies investing in strategic initiatives including people, products, coaching.
Question 29
1. Which of the following is not a recommendation for melting the glass ceiling?
Gather data on problems causing the glass ceiling using task forces, focus groups, and questionnaires.
Make sure senior management supports and is involved in the program.
Make a business case for change and make the change public.
Establish quotas and hold managers accountable for meeting them
Question 30
1. A major assumption of using job experiences for development is that:
development occurs best when job demands involve obstacles and creating change.
development occurs only through promotions.
development occurs best when employees experience high levels of stress in their jobs.
development occurs when there is a mismatch between the employees' skills and the skills required for the job.
Question 31
1. Under the doctrine of employment-at-will, who may sever the employment relationship?
The employer only
The employee only
The employer or the employee
The Department of Labor
Question 32
1. Which determinant of procedural justice states that procedures are applied by a person who has no vested interest in the outcome and no prior prejudices regarding the individual?
Bias suppression
Correctability
Representativeness
Ethicality
Question 33
1. The key to finding the number of measurable satisfaction facets in operational contexts, where the main concern is retention, is making sure that scores on whatever measures taken truly relate to _____ among valued people.
involuntary turnover
voluntary turnover
internal turnover
external turnover
Question 34
1. Which of the following HR activities provides basic descriptive information on job attributes and the job itself?
Market survey
Job analysis
Recruitment
Strategic planning
Question 35
1. A broad band:
is a combination of pay grades that reduces the number of levels in a pay structure.
refers to the distance between the minimum and maximum pay rate in a pay grade.
is the salary range attached to white-collar jobs.
reduces flexibility in assigning merit increases.
Question 36
1. In employees' minds, a "frame of mind that mistrusts senior management's intentions, doubts its competence, and resents its self-congratulatory pay" is the:
trust gap.
communication gap.
subordination gap.
compliance gap.
Question 37
1. Gainsharing can motivate employees as much as individual plans do because of:
the controllable nature of the performance measure and the frequency of payouts.
the level of employee involvement and management cooperation.
the relatively simplistic performance targets and large payouts.
the high levels of employee ownership and team-based compensation.
Question 38
1. In agency theory, the _____ seeks to direct the behavior of the _____.
owner; principal
agent; principal
manager; agent
principal; agent
Question 39
1. The compensation program that would best fit in any company regardless of its organizational structure or the independence of jobs is:
profit sharing.
skill-based.
merit pay.
incentive pay.
Question 40
1. The pay-for-performance program that does not use a bonus payment as a payment method is:
ESOPs.
profit sharing.
a Scanlon plan.
incentive pay.
Question 41
1. Which of the following is not a category of benefits programs?
Social insurance
Retirement
Pay for time not worked
Public group insurance
Question 42
1. Workers are eligible for unemployment benefits if they:
voluntarily quit a job.
are out of work due to health reasons.
were discharged for cause.
have been working for at least one year.
Question 43
1. Which of the following is not typically a factor used to determine retirement benefit levels of employees under a defined benefit retirement plan?
Years of service
Number of dependents
Age
Wages or salary level
Question 44
1. What type of union security arrangement requires a person to join the union within a certain amount of time after being hired?
Agency shop
Maintenance of membership
Open shop
Union shop
Question 45
1. What percent of employers in a bargaining unit must sign authorization cards for the NLRB to hold a union representation election?
30 percent
50 percent
35 percent
51 percent
Question 46
1. What type of impasse resolution procedures is most widely used?
Mediation
Fact-finding
Arbitration
Strikes
Question 47
1. The Japanese criticism of management practices in the United States illustrates the differences in:
uncertainty avoidance.
power distance.
long-/short-term orientation.
masculinity-femininity values.
Answer will be sent by email as attachment.
