In this Assignment you will be evaluating implementation and continuous improvement methodologies as they relate to the Business Process Change you identified and evaluated in Units 1 and 2. Your response to these questions should be 3 - 5 pages in length
UNIT 3 ASSIGNMENT (Responses Should Run 3-5 Pages in Length)
Q#7 Assess one specific activity to be performed within the process change. From the assessment, identify the task being evaluated. Where would that activity be performed within the organization? Who would perform the task and who would manage, measure, and evaluate task completion? Make sure you separate out the information requested (don’t place the information in a large block paragraph).
Q#8 Delineate and describe the differences between measuring human performance and task completion.
Q#9 Explore Six Sigma as a method used to evaluate, measure, and encourage continuous improvement. From this exploration create a fishbone diagram that addresses one risk, a potential defect, or a problem that may result from the change which may impact goal attainment.
Q#10 Address the value of your fishbone diagram as a visual representation
Company: Crothall Healthcare
Answer includes paper with 3 references and Fishbone diagram template in excel so that you can create your own fishbone diagram if you wish to do so.
Answer will be sent by email as attachment.
