1.Briefly describe the three (3) criteria identified in the text for assessing salesperson effectiveness. How do sales managers apply these criteria to sales force performance evaluations? Explain.
2.Briefly describe the four (4) major types of sales quotas identified in the text.
3. Briefly describe the key features, the advantages, and the disadvantages of 360-degree performance appraisals. Why is this form of performance evaluation being increasingly used?
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